Recover and reset sign in details

Aruba Account

Composed of a username (123456@aruba.it format), provided when registering with Aruba, and password. Required to purchase and renew services, to request support, access the customer area and payment admin area and, in general, to manage all services purchased on Aruba.

Sign in details for managing services and accessing control panels

Hosting and Domains

Manage websites, sign in to your customer area and control panel and publish content using the same details as your Aruba account.

Third level domains

If you manage a domain such as: tl.domainname.tld with specific login details, you can reset the password for accessing the control panel.

Databases

To reset or change the admin password for your MySQL or MSSQL database.

Domain mailboxes

To reset the domain mailbox passwords and sign in to Webmail.

Example: mailbox@yourdomain.tld

Aruba mailboxes

To reset the password for free Aruba mailboxes and to sign in to Webmail.

Example: mailbox@aruba.it

PEC mailboxes

To reset PEC mailbox passwords, access the PEC customer area, PEC Webmail and mailbox

Example: mailbox@pec.it

E-invoicing

To reset password for the E-invoicing panel for creating and sending invoices.

Supervisore360

To reset the Supervisore360 panel sign in password, manage PEC mailboxes and the E-invoicing service on behalf of your customers.

Certified Platform

If you are an Admin user, you can sign in to the Configuration menu to manage the service using the same user details as our Aruba account.

Timestamps

To reset the password of the TSA timestamp account to access the selfcare and place the timestamp

Example: TSA123456

DocFly Digital Preservation

To reset the password to access the DocFly control panel and manage your stored documents.

Remote Signature

To reset the password of the Remote Signature account to access the control panel and place your signature

SMS

Access your SMS customer area and manage the service sending SMS messages with the same user details as your Aruba account.

Aruba SPID ID

To reset the Aruba SPID account password, use and manage your digital identity.

Cloud

To reset your Cloud account password for accessing the Control Panel and manage Cloud services.

Example: ARU-123456

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